Pocatello Miracle-Ear receives international award

Jan 7th, 2016 | By | Category: On the Move
Cydney McFarland/Idaho State Journal Dr. Barry Finlay at his Miracle Ear location in Pocatello. Finlay and his staff were honored last spring with the Charles Holland Award for excellence in service.

Cydney McFarland/Idaho State Journal
Dr. Barry Finlay at his Miracle Ear location in Pocatello. Finlay and his staff were honored last spring with the Charles Holland Award for excellence in service.

By Cydney McFarland
cmcfarland@journalnet.com

POCATELLO — Dr. Barry Finlay and his staff at Miracle-Ear Hearing Aids in Pocatello have received the Charles Holland Award, an international excellence award through the Amplifon Group.

“It’s exciting to be rewarded and awarded for your efforts,” said Finlay. “Even when you try to build something like this you don’t always get the recognition.”

Out of more than 3,300 stores worldwide, the Charles Holland Award is given to just 50 stores that have shown outstanding customer care, innovation, growth, teamwork and productivity.

Out of the 50 stores awarded, five were in the United States. The Pocatello location competed against stores in significantly lager markets such as Seattle and New York for the 2015 award.

“We work very hard, and we have for a lot of years, to help the hearing impaired,” said Finlay. “I have a great staff for that.”

Photo provided by Miracle Ear Dr. Barry Findlay (second to the right) and Miracle-Ear staff receiving their award in Milan, Italy, in March.

Photo provided by Miracle Ear
Dr. Barry Findlay (second to the right) and Miracle-Ear staff receiving their award in Milan, Italy, in March.

Finlay and his staff were flown to Milan, Italy, in March 2015. There they were presented the award and given the opportunity to tour Milan. They also toured the Venice Lagoon Islands — Burano, Murano and, of course, Venice.

Finlay has run the Miracle-Ear location in Pocatello for more than a decade. But Miracle-Ear has been working to help the hearing impaired of Southeast Idaho since the mid-1980s.

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