LaQuinta opens doors on Bench RoadJan 25th, 2016 | By vgrieve | Category: Business news, Pack your bags, Services
By Michael H. O’Donnell
POCATELLO — Following a major remodel, the old Ameritel Inn on Bench Road has become a LaQuinta Inn & Suites.
The Pocatello-Chubbuck Chamber of Commerce held a ribbon-cutting to celebrate the opening of the lodging facility with 112 guest rooms Thursday afternoon. The new LaQuinta operation is operated by Western States Lodging Management and owned by the Pocatello Hotel Partnership.
“It was a full remodel,” said general manager Seth Taylor. “All the room furnishings were replaced.”
In fact, the entire motel received a facelift from fresh paint and new pillars on the outside to new carpet, flooring and paint in the public gathering places inside. The guest dining area where breakfasts are served was expanded to a new area of the complex and the pool and spa areas received new touches.
“The LaQuinta name brings nationwide brand recognition,” Taylor said.
The original Ameritel was constructed in 1995, and Taylor said Western States took over management in 2012 with a “sizable investment” made to completely change the look of the facility.
“The brand recognition is huge and will bring in new business,” Taylor said. “Our excellent customer service will bring people back.”
During the ribbon-cutting ceremony, Taylor said the construction of the new Portneuf Wellness Complex to the north and Mountain View Event Center, or MEC, near Grace Lutheran School will draw people to the new LaQuinta. He publicly thanked the Pocatello-Chubbuck Auditorium District for its support.
Taylor said the core values of the LaQuinta operation are caring for people and providing a personal touch.
He said he has an excellent staff dedicated to meeting those core values. The sales manager for LaQuinta is Shauna Phelan; guest services manager, Karen Beck; housecleaning manager, Rosemary Ynda; and maintenance manager, Wayne Walker.
Taylor has managed the facility for 18 months, and he said the remodel has been welcomed by both staff and customers.
“We’re real excited about the community,” he said. “We think it will be a big hit.”